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ExtraOrdinary Customer Experiences: The OVERPROMISE

So, if you have ever put these words "over promise" in the google search engine, there will be thousands of results and most of them will say this "over promise- under deliver". I am not exactly sure how I feel about this. I love the concept of over promise, I do not love the fact that the failure rate resulting from over promising is high. 

This week I want to delve into the concept of creating ExtraOrdinary Customer Experiences. If you focused on that aspect of your business for 365 days straight, what would your brand look like and how much would your accomplish and on what scale?

Some business experts will say that it is a crime to over-promise because there is the possibility that you absolutely will not be able to deliver especially if you are a new business. On the flip side of that coin, there are business experts that will tell you to set the bar high for your new business, go out there charging and then make sure and deliver on your over promises. 

So here are my rules because I fall somewhere in the middle. 

1.) Your over-promise must be articulated to your end consumer. 

2.) Start small and then increase as you achieve milestones.

3.) Make sure that wow factor is being shared by your consumers. 

4.) Ask for feedback. (especially about emotions)

5.) Give a gift of thanks and make them relevant. 

Make sure to follow me on periscope @glamgirllove to stay updated. And if you are need of a pool of content for your business. Click on this link. For self development it is $35 a month, for business development its $60 a month and for wealth development is $110 a month. Stay abreast and get an arsenal of information for $185 a month and create some amazing success stories. 

As always, catch me on social media or here on my website. 

Successfully Yours, 

Love Davis

Innovationalist and Business Success Coach

410-805-6034

success@lovedavis.com

Oh So You have Excuses?

You never know where a spurt of motivation can hit you. And when it does, you have a choice. You can either let it guide you to make a change or you can let it temporary spark your creative juices and then let it pass as if you are walking in the mall looking at the store windows at christmas time. 

So I give you Erik Weihenmayer. So here is his list of titles. 

American Athlete

Adventurer

Author

Activist

Motivational Speaker

THE ONLY BLIND PERSON TO REACH THE SUMMIT OF MOUNT EVEREST

MAY 25, 2001

So, here is my back story. I was walking through the Denver International Airport in Denver, Colorado and as I was on the escalator to the baggage claim I look up to actually look at the ceilings and I see this massive billboard. It says if I can climb Mt. Everest blind, then you should have no excuses. 

I was floored. That was exactly the right sentence I needed to read, to get my mind back wrapped around my 2015 business plan. 

So here is a little about Mr. Erik. 

He went blind from juvenile retinoschisis. He fought against traditional methods of using canes and learning the braille method because he wanted his independence. In high school he was a wrestling championship. He attended Boston College where he graduated with a double major in English and Communications. (some of us can barely get through college with one major)

In 2008 he added Carstenz Pyramid in West Papua New Guinea.

He ascended Losar, a 2700 ft vertical ice face in the Himalayas in 2 days and 3 hours. 

In 2014 he solo kayaked the Grand Canyon 277 miles with two other people. 

HOW many obstacles do you face and crumble right at the seams? HOW many times have you given up before you have even started? How many NO's have you heard and then just gave up? 

You have to have more will power and stamina to endure this race, or else your dreams and your vision will never come into fruition. It's time to LAUNCH!!

You can learn more about Mr. Erik at www.touchthetop.com

Successfully Yours, 

Love Davis

Business Success Coach

success@lovedavis.com

410-805-6034

Text LAUNCH to 55469

When Will This Be You?

I am soooo proud of this young lady, and what kind of Business Success Coach would I be if I didn't give her, her due edification. First, I want you to listen to the entire interview. It is amazing and will be a great source of encouragement. 

Several facts. One is that she mentions that her vision was toooo big for people to even fathom and so she got way to much pushback in the first 3 years. How many of us feel like that daily? Your vision is sooooo big that even the smartest and most successful entrepreneur can't conceive it mentally. 

Another fact is that she decided to use her "Hollywood" and go directly to large private and public companies to get some feedback so that they could polk holes in her plan and then she could possibly adjust her model a little. 

And then one last fact, because I want you to listen to the interview and get all the inspiration and motivation you need from it. She started her company with a Beta website. Now, that was a huge risk. To know that your company website could crash at any moment while you are working out all the kinks. Pure risk at its finest. 

I want to leave you with this. How many of use would be willing to do either of these three things that I mentioned above. We hold on to our ideas and vision and don't get any feedback from a company or a coach and then we launch and hope to soar on. I am not saying anything is wrong with that, it would just be nice to have another perspective in the background notes, just in case your way doesn't work. 

I am just saying!!!

Successfully Yours, 

Love Davis

Business Success Coach

410-805-6034

success@lovedavis.com

Network Marketing Expert, No? What Makes Sense Expert, Yes!!!

So what does your social media stream look like? All these people including myself are posting about what the next big business stream you should be apart of. I see it, everyday. And without naming names, I can honestly say that it is HARD!! There is a lot of information out there about what companies to choose and which compensation plan is gonna be the best for you. 

But the bottom line is this. Every company will work for the right person. Each person will be successful in accordance to your own mindset. I am not here to tell you about what choices you should make. My only advice is that you should make one. I am not a Network Marketing Expert, I am a What Makes Sense Expert. 

What makes sense in this economy, is to prepare your mindset to be ready to hand multiple streams of income.  So choose an industry, choose a company that has a great range of products and services  and a bomb ass compensation plan with a team that works like a team. 

I am Love Davis and I am a Business Success Coach. Look out for my Launch 2015 Coaching Series coming soon to an area near you!

Successfully Yours, 

Love Davis

Business Success Coach

410-805-6034

The What If Factor

Sooooooo, Every year you come up with these plans called resolutions where you decide that this year is gonna be your year. And every year, 365 days go by and then on that last day, you feel terrible because you realize that you allowed life to get in the way and now, you didn't do what you set out to do. 

Okay so now it is June 2015. Half the year is over and all I am gonna ask you is what if? 

What if you decided to go hard for the next six months and start that one thing you keep putting off? You put it off for finances? You put it off because of timing? You put it off because of sickness? You put it off because of family? And lastly, but very sadly, you put it off because of your JOB? 

What if you programmed yourself daily to make it happen? Ask yourself what that looks like. Would you make that $35 monthly investment to make it happen? How productive would I be if I could just start and the follow through with it? What if I didn't let my circumstances dictate my life anymore?

Now is the time, like no other before to just let all of those What if's happen? 

I leave you with one question? 

What if it works??????

Successfully Yours, 

Love Davis

Business Success Coach

410-805-6034